Answers to the most important service questions.
The FAQ stays focused on plans, setup, available locations, support, and the site’s privacy/logging position.
Where can I see the available locations?
Available ASHVPN locations are shown on the Locations page.
How does pricing work?
Pricing is device-led rather than location-led. The tiers are $3, $5, $9, and $15 for clear 28-day access periods.
Why are plans structured as 28-day access periods?
ASHVPN uses simple 28-day access periods so customers can buy clear blocks of service. This keeps pricing predictable and gives customers control over when they continue.
Are locations included with every plan?
Yes. Plans include access to available ASHVPN locations instead of separate location pricing.
Which plan should I choose first?
Start with the device count you need. Starter is the 1-device plan, and every paid plan includes access to available ASHVPN locations.
Does AshVPN claim to log browsing content?
No. In normal service operation, ASHVPN does not store browsing content, while still using limited operational, support, billing, and abuse-prevention data where needed.
ASHVPN LTD is registered in the UK. What does that mean for privacy?
ASHVPN is operated by ASHVPN LTD in the UK. ASHVPN does not store browsing content, traffic destinations, or DNS query history. Limited operational, billing, support, and abuse-prevention data may be processed only where needed to run and protect the service.
How do I get support?
Use the contact page or the email address shown in the footer for direct support.