Clear launch answers for the current AshVPN staging build. Pricing, location availability, account setup, and payment handling may be tightened before the public production launch.
The current working plan structure is based on device tiers: Starter for 1 device, Duo for 2 devices, Family for 5 devices, and Team for 10 devices.
No. The current website direction is simple device-tier pricing. Preferred locations are being gathered during testing, rather than charging separately by location.
The staging build is being prepared around Demand-led location planning. More locations may be added later as the network grows and availability checks are completed.
Your device allowance depends on the plan selected: 1, 2, 5, or 10 device slots. Each device slot is intended to receive its own VPN setup later in the full platform.
The current working billing options are monthly, quarterly, and yearly. Quarterly billing has a 5% discount and yearly billing has a 15% discount. Prices are shown before VAT/tax.
No. The private staging build can review pricing and checkout details, but live payment processing and automatic account creation are not connected yet.
The intended flow is account creation, plan linking, device-slot allocation, VPN config issuing, QR code delivery, and dashboard access after successful setup.
Device replacement is planned for the full platform. Replacing a device should invalidate the old VPN config and issue a new one for the replacement device.
No. AshVPN is intended for lawful, fair-use VPN access. Spam, fraud, abuse, and illegal use are not allowed.
More locations are planned as the service grows. Location availability depends on provider permission, server performance, bandwidth terms, reliability, and abuse-handling requirements.
This FAQ reflects the current working website direction. Final public wording can be tightened before the full production launch.