Refund Policy
Pricing and billing
Public prices are shown before VAT/tax. Billing runs in 28-day periods.
Starter trial
The 3-day trial applies only to the 1-device Starter plan. Other plans begin as paid plans.
Refund requests
If you believe there has been a billing error, duplicate charge, or another payment issue, contact AshVPN with the plan, billing period, and a short summary of the issue.
Abuse and misuse
Refunds may be refused where access has been suspended or revoked for abuse, fraud, chargeback misuse, or other serious breach of the service rules.
Service changes
Location availability and service details may change over time. Public pages should be checked for the current launch structure before purchase.